3-Part Guarantee
HA-RA® 3-PART 100% GUARANTEE
Be confident in your chemical-free micro-fibre cleaning and in your Ha-Ra® products as they are backed by a 100% TRIPLE GUARANTEE:
- Six month money back guarantee that our products work.
- Three years replacement guarantee, new for old on faulty workmanship on the hardware e.g. floor express.
- One year replacement guarantee, new for old, on faulty workmanship of all the fibre products.
If used and cared for correctly, your Ha-Ra® products will enable you to clean better and faster than a professional clean while protecting the environment, over and over for years to come. Ha-Ra® will not guarantee products that do not follow the Ha-Ra® wash and care instructions. Any use of chemicals, fabric softeners or any other products with the Ha-Ra® products will void the guarantee. Ha-Ra® does not cover general wear and tear of the products or incorrect use. If claims arise, Ha-Ra® will lab test the product to identify the cause of the issue prior to issuing a replacement or refund.
Ha-Ra® has been providing environmentally-friendly and effective cleaning solutions since 1970. They are made of the highest quality materials and follow the strictest of quality controls.
Please contact us via info@hara.com.au or if you need product assistance or would like to return an item.