3-Part Guarantee


Be confident in your chemical-free micro-fibre cleaning and in your Ha-Ra® products as they are backed by a 100% TRIPLE GUARANTEE:
  1. Six month money back guarantee that our products work.
  2. Three years replacement guarantee, new for old on faulty workmanship on the hardware e.g. floor express.
  3. One year replacement guarantee, new for old, on faulty workmanship of all the fibre products.
If used and cared for correctly, your Ha-Ra® products will enable you to clean better and faster than a professional clean while protecting the environment, over and over for years to come. Ha-Ra® will not guarantee products that do not follow the Ha-Ra® wash and care instructions. Any use of chemicals, fabric softeners or any other products with the Ha-Ra® products will void the guarantee. Ha-Ra® does not cover general wear and tear of the products or incorrect use. If claims arise, Ha-Ra® will lab test the product to identify the cause of the issue prior to issuing a replacement or refund.
Ha-Ra® has been providing environmentally-friendly and effective cleaning solutions since 1970. They are made of the highest quality materials and follow the strictest of quality controls.
Please contact us via info@hara.com.au or 1300 361 272 if you need product assistance or would like to return an item.